Privacy Policy
This Privacy Policy describes how Nirapod GPS Tracker (“Nirapod,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the Nirapod GPS Tracker mobile application and related GPS tracking services (collectively, the “Service”). By using the Service, you acknowledge that you have read and understood this policy.
1. Access to the Service
Nirapod GPS Tracker is available only to registered users. User IDs are created and issued by an authorized administrator through the Nirapod administration panel; the app does not offer public self-registration. To request access, obtain a User ID, or make changes to your account, please contact your administrator or Nirapod support using the details in Section 12.
2. Information We Collect
We collect only the information necessary to provide vehicle tracking and account services:
| Category | Examples |
|---|---|
| Account and contact information | Name, phone number, User ID, and profile details. |
| Tracker and vehicle information | Tracker device identifiers, vehicle details, and subscription information. |
| Location and telemetry data | Coordinates, movement, speed, timestamps, trip history, and alert events reported by GPS trackers installed in your vehicles. |
| Notification data | A device notification token, used to deliver tracking and safety alerts when you allow notifications. |
| Support communications | Information you provide when you contact our support team. |
Important: Location information shown in the app comes exclusively from the GPS tracking devices associated with your account. The app does not collect the location of your mobile phone.
3. App Permissions
- Internet access — required to connect to our servers and display maps and tracking data.
- Notifications — optional; used to deliver alerts such as geofence, speed, and safety events. You can turn notifications off at any time in your device settings.
The app does not request your phone’s precise or approximate location permission.
4. How We Use Information
We use the information we collect to:
- Display live vehicle locations, trip history, and geofence features;
- Send alerts and service notifications;
- Create, manage, and authenticate user accounts and subscriptions;
- Respond to support requests and communicate with you about the Service;
- Maintain, troubleshoot, and improve the Service; and
- Detect and prevent fraud, misuse, and security incidents.
5. How We Share Information
We do not sell or rent your personal information. We share information only in the following circumstances:
- Service providers: with trusted providers that help us operate the Service, such as cloud hosting, mapping, and notification services, strictly as needed to deliver the Service.
- Account administrators: with the authorized administrator who manages your account, to the extent required to provide and support the Service.
- Legal requirements: when required by applicable law, regulation, legal process, or a lawful request from a government authority.
- Protection of rights and safety: when reasonably necessary to protect the rights, property, or safety of our users, the public, or Nirapod.
Third-party services
The app uses Google Maps to display maps and Firebase Cloud Messaging to deliver notifications. These providers process information in accordance with their own privacy policies:
6. Data Retention
We retain account, tracker, and tracking information for as long as your account is active and as needed to provide the Service. We may retain certain information for longer where necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.
7. Data Security
We implement reasonable technical and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. Access to personal data is limited to personnel and providers who need it to operate the Service. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
- Access and correction: you may review and update certain account details within the app, or ask us to correct inaccurate information.
- Notifications: you may disable notifications at any time through your device settings.
- Deletion: you may request deletion of your account and associated personal data as described below.
9. Account and Data Deletion
To request deletion of your account and associated personal data, contact us by phone or email (see Section 12) and include your User ID and registered phone number so we can verify your identity. We will process verified requests within a reasonable period. Some information may be retained where required by law or for legitimate security, fraud-prevention, or operational purposes.
10. Children’s Privacy
The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or wish to make a data request, please contact Nirapod GPS Tracker support:
- Phone
- +880 1796-883484
- abdullah.mia.cse@gmail.com
- In the app
- Support section